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Called and upgraded to Internet 300 and today the installer came and switched out my old modem for a Hitron CGNM-2250 and so far, am plagued with issues. The 'new to me' Hitron CGNM-2250 was very well used by previous owners with 2.4GHz and 5.0GHz wifi customized for.
- Jan 26, 2021 Scale up to a future-ready network today with Hitron’s family of 10G PON ONT/ONU solutions. With a 10 Gigabit PON fiber interface (capable of supporting both EPON and XGS-PON), these high-powered devices deliver speeds up to 8.5 Gbps downstream and 8.4 Gbps upstream.
- Check the Firmware Version on the Hitron CGN2 Wi-Fi Modem Connect your device to your Wi-Fi modem: Open a web browser and key in 192.168.0.1 in the address bar and press Enter.
Full Dual-Stack IPV4 / IPV6 Support
The CGNM-2250 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNM-2250 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies.
Simply Secure Wireless Networking
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The CGNM-2250 supports pre-configured and pre-enabled Wi-Fi security via Wi-Fi Protected Setup (WPS), allowing the end-user to rapidly set up a secure wireless network without manual configuration.
Key Specs
- DOCSIS 3.0 compliant and DOCSIS 3.0 certified
- Two USB 2.0 host, supporting Network Attached Storage (NAS) functionality
- Wi-Fi Access Point with 3×3 802.11n+802.11ac dual band MIMO internal antennas
- –Supports 32 SSIDs (16 SSIDs per radio)
- –Individual configuration for each SSID (security, bridging, routing, firewall and Wi-Fi parameters)
- Integrated DLNA Media Server with support for video, audio and image serving
- Extensive operator control via configuration file and SNMP
- Well-defined LEDs clearly display device and network status
- TR-69 and HNAP for easy setup and remote management
- Enhanced management and stability for low total cost of ownership
Step 1: Connect the HT-EM2 Adapter to a Windows PC
To begin, disconnect all cables (coax, ethernet, power) from the HT-EM2 adapter. Using an Ethernet cable, plug one end of the Ethernet cable into the adapter and the other end into a Windows PC. Power on the adapter by plugging in the power supply provided.
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Step 2: Adjust Windows PC Network Settings

On your Windows PC, you will need to change some network settings so that you can connect to the web interface on the adapter. To do this, open Control Panel and click on Network and Sharing Center. Make sure you change from Category view to Small or Large icons.
Click on Change Adapter Settings in the left-hand side menu.
Right-click on Ethernet or Local Area Connection and choose Properties.
Select Internet Protocol Version 4 (TCP/IPv4) from the list and then click on the Properties button
Select the Use the following IP address radio button and type in the following numbers as shown below. For the IP address, I chose 192.168.144.2, but you can choose anything for the last number as long as it does not end with .20. For Subnet Mask, use 255.255.255.0.
You do not have to enter any numbers for Default Gateway or the DNS servers. Click OK and then OK again to get back to the Control Panel.
Step 3: Log into the HTEM2 Adapter
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Now open a web browser and type in the following IP address in the URL bar: 192.168.144.20.
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A pop-up will appear prompting you to sign in. Enter admin for the Username and admin for the Password.
Step 4: Upgrade to Firmware 2.0.0.1
You should see a Hitron webpage with info about the adapter. Click on the Upgrade link on the left-hand side menu under Advanced. This page will display the Active Image Version. The latest firmware version is 2.0.0.1. If the active image shown is older than 2.0.0.1, you will need to download the 2.0.0.1 firmware from the link below and save it somewhere on your Windows PC.
Once you have downloaded the 2.0.0.1 firmware, click on Choose File. Locate and select the 2.0.0.1 firmware .bin file that you just downloaded. If done correctly, you will see the firmware filename on the right side of the Choose File button.
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Click on the Upgrade button to begin upgrading the firmware. You will get a pop-up asking you to confirm the upgrade. Click OK.
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In about 60 seconds, the HT-EM2 adapter should have completed the upgrade process, and you will be taken back to the web interface page. If it does not, go ahead and refresh/reload the browser page. You should now see that the Active Image Version should display the new 2.0.0.1 firmware version.
Final Step: Reboot and Reconnect
The upgrade was successful. All that remains is to reboot the adapter. Click on Reboot on the left-hand side menu. Click Reboot. You will get a pop-up message asking you to confirm the reboot. Click OK.
You can now change your Windows PC networking back to its original settings ‘Obtain an IP address automatically’ and connect the coax cable back to the HT-EM2 adapter.
